For many companies, like here at SAP, October is the pressure-filled time to set projections for next year. These targets must be gauged and translated into performance metrics or Key Performance Indicators (KPIs). So, since a lot of us are involved in this activity, let me share a few pragmatic tips that may help you approach KPIs from a fresh perspective without going into detailed theory.
For performance metrics to best help us monitor and steer our organization, they must have two fundamental features: Continue reading
Simple Strategies & Management 